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Marla custom blinds - our customer charterThe Marla Custom Blinds “Customer First” Charter

Everyone at Marla Custom Blinds strives to abide by our Five Point “Customer First” Charter, to ensure that we treat you (and your property) appropriately at all times.

We promise

  • Respect
    We promise to treat you with courtesy and care at every stage of your contact with us, from your initial enquiry to our legendary after sales service.
  • Honesty
    We promise to provide you with truthful and unbiased advice and information based on your specified needs and our extensive expertise.
  • Value
    We promise to recommend the most appropriate products at the most competitive prices without compromising on quality or service.
  • Professionalism
    We promise that your blinds will be fitted, with the utmost care and attention to detail by our expert installers. From parking out of the way upon arrival; to cleaning up the last speck of dust before leaving, we want you to be delighted with Marla Custom Blinds.
  • Support
    We promise to continue to serve you, even after your blinds have been fitted, including fulfilling the terms of our comprehensive five-year guarantee should you have a problem.

 

 

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