{"id":259,"date":"2015-07-08T12:46:04","date_gmt":"2015-07-08T11:46:04","guid":{"rendered":"http:\/\/s583435187.websitehome.co.uk\/?page_id=259"},"modified":"2025-09-16T19:18:37","modified_gmt":"2025-09-16T18:18:37","slug":"marla-customer-charter-2","status":"publish","type":"page","link":"https:\/\/www.marlacustomblinds.co.uk\/conservatory\/marla-customer-charter-2\/","title":{"rendered":"Marla Customer Charter"},"content":{"rendered":"
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\"Marla<\/a>The Marla Custom Blinds \u201cCustomer First\u201d Charter <\/strong><\/h2>\n

Everyone at Marla Custom Blinds strives to abide by our Five Point \u201cCustomer First\u201d Charter, to ensure that we treat you (and your property) appropriately at all times.<\/p>\n

We promise<\/strong><\/h3>\n
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    • Respect
      \n<\/strong>We promise to be polite and to treat you and your property with courtesy and care at every stage of your contact with us, From parking respectfully upon arrival; to cleaning up the last speck of dust before leaving.<\/li>\n
    • Reliability
      \n<\/strong>We promise to attend any appointments at the agreed time and if for any reason we are unable to do so, we will notify you immediately we are aware.<\/li>\n<\/ul>\n
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      • Integrity
        \n<\/strong>We promise to be fair, trustworthy and provide you with truthful unbiased advice and information based on your specified needs utilising our extensive expertise.<\/li>\n<\/ul>\n
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        • Value
          \n<\/strong>We promise to offer you the best possible value. We will recommend the most appropriate products at the most competitive prices without compromising on quality or service.<\/li>\n
        • Communication
          \n<\/strong>We promise to keep you informed of the progress of your order and to inform you if there are any potential issues which may affect or delay the installation of your blinds.<\/li>\n<\/ul>\n
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          • Professionalism
            \n<\/strong>We promise to always demonstrate competence and that your blinds will be fitted, with the utmost care and attention to detail by our expert installers.<\/li>\n<\/ul>\n
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            • Support
              \n<\/strong>We promise to continue to serve you, even after your blinds have been fitted, including fulfilling the terms of our comprehensive five-year guarantee should you have a problem.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]