Marla custom blinds - our customer charterThe Marla Custom Blinds “Customer First” Charter

Everyone at Marla Custom Blinds strives to abide by our Five Point “Customer First” Charter, to ensure that we treat you (and your property) appropriately at all times.

We promise

  • Respect
    We promise to treat you with courtesy and care at every stage of your contact with us, from your initial enquiry to our legendary after sales service.
  • Honesty
    We promise to provide you with truthful and unbiased advice and information based on your specified needs and our extensive expertise.
  • Value
    We promise to recommend the most appropriate products at the most competitive prices without compromising on quality or service.
  • Professionalism
    We promise that your blinds will be fitted, with the utmost care and attention to detail by our expert installers. From parking out of the way upon arrival; to cleaning up the last speck of dust before leaving, we want you to be delighted with Marla Custom Blinds.
  • Support
    We promise to continue to serve you, even after your blinds have been fitted, including fulfilling the terms of our comprehensive five-year guarantee should you have a problem.